Shipping and Transportation Policy

For orders with a U.S.A. billing and shipping destination, Hach’s shipping department will select the method of shipment appropriate to the merchandise ordered, and will accommodate rush shipments by air at an additional charge (when regulations permit). Hazardous materials are shipped according to applicable transportation regulations. FOB shipping point is either Ames, Iowa, or Loveland, Colorado (United States). Hach reserves the right to approve carriers, modes of transportation and routing of products. Delivery is complete when Hach places the shipment with the first carrier. Shipments in transit are the responsibility of the buyer. Should your purchase not reach its U.S.A. destination, call 800-227-4224 for assistance in tracking your shipment. If freight appears to be damaged upon receipt, do not accept it from the carrier. If acceptance has been completed and hidden damage is discovered, contact the carrier for assistance in filing a claim.

Effective August 16, 2014

STANDARD SIMPLIFIED FREIGHT CHARGES 1, 2, 3                                                     

Collect 4

Total Price of

Merchandise Ordered



(Mainland USA)

Second Day


(Mainland USA)

Next Day


(Mainland USA)

Second Day


(Alaska & Hawaii)

Next Day


(Alaska & Hawaii)

 Handling Fee



$0.00 - $49.99







$50.00 - $199.99







$200.00 - $449.99







$450.00 - $749.99







$750.00 - $999.99







$1,000.00 - $2,249.99







$2,250.00 - $4,999.99







$5,000.00 - $9,999.99







Over $10,000

2% of Net

Order Value

4% of Net

Order Value

6% of Net

Order Value

4% of Net

Order Value

6% of Net

Order Value


1    Freight charges shown are only applicable to orders billing and shipping to U.S. destinations.  Freight charges will be prepaid and added to invoice.  Freight for the Reagent Delivery Program is charged on each shipment release and is based on the total price of each shipment release.  Freight charges are subject to change without notice.

2    Additional freight charges will be applied to orders containing bulky and/or especially heavy orders. Refrigerated and all weather Samplers do not qualify for simplified freight charges, and are considered heavy freight.  Dissolved Oxygen Sensors can be damaged if exposed to temps below freezing, causing sensor failure.  Must be shipped over night or 2nd day air during the cold weather months.

3    Orders shipping to Alaska or Hawaii: Additional freight charges may be applied at time of order processing.  Second Day and Next Day delivery is not available to all destinations.

4    Hach Company will assess a collect handling fee on orders with collect freight terms.  This handling fee covers the additional costs that Hach Company incurs from processing and managing collect shipments.