Service & Support

Hach Support Online icon and link

Hach Support Online (HSO) pools more than 80 years of water analysis knowledge into a powerful global community. Flowing directly into our customer and technical support teams, this dynamic resource delivers real-time answers, user-friendly search tools, multiple types of content, and easy ways to connect with Hach experts. With HSO, you get the information you need and together, we can ensure water quality for people around the world.

Hach Training Center icon and link

Hach Training Center provides relevant, hands-on training to your team, giving them the experience they need to master various theories and techniques—and produce results you can trust for quality assurance, environmental safety, and regulatory compliance. Hach experts offer a large course catalog of workshop training, personalized training, and digital learning designed to increase proficiency and confidence for plant operators, instrument and field technicians, laboratory personnel, and plant managers and superintendents.

Hach ServicePlus® Programs icon and link

Hach ServicePlus ® Programs have been developed to help solve your maintenance and support problems. Whether it’s a lack of resources or skills, an instrument that is down, compliance concerns or the need for a predictable budget, we have programs to fit the unique challenges you face in your organization.